1. Information We Collect
a. Personal Information
We may collect the following information when you shop or interact with us:
-
Name
-
Email address
-
Phone number
-
Billing and shipping address
-
Payment information (processed securely through our payment partners)
b. Non-Personal Information
We also collect anonymous data such as:
-
Browser and device type
-
Pages visited and time spent on the website
-
General location and traffic analytics
c. Promotional Data
If you participate in our Spin the Wheel or other campaigns, we may collect:
-
Email or phone number (to send your discount or voucher)
-
Engagement details (such as number of spins or redeemed coupons)
2. How We Use Your Information
We use your data to:
-
Process and deliver orders
-
Send order updates, rewards, and promotional offers
-
Improve our website and customer experience
-
Notify winners of promotions or games
-
Provide customer support
-
Comply with Ghana’s Data Protection Act, 2012 (Act 843)
We never sell your personal data to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies to:
-
Remember items in your shopping cart
-
Save preferences (like currency or language)
-
Analyze site performance and improve user experience
You may disable cookies in your browser settings. However, some features (like checkout or promotions) may not function properly without them.
4. Sharing Your Information
We only share your data with trusted partners who help us operate our services, including:
-
Payment processors (for secure transactions)
-
Delivery and logistics partners (for shipping orders)
-
Email service providers (for sending order updates or coupons)
All partners are required to handle your data securely and in compliance with the Data Protection Act.
5. Data Security
We use industry-standard encryption (SSL), secure servers, and limited data access to protect your information.
While no system is 100% secure, we take every reasonable measure to ensure your privacy and data safety.
6. Your Rights
Under Ghana’s Data Protection Act, you have the right to:
-
Request access to the personal information we hold about you
-
Request corrections or deletion of your information
-
Withdraw consent for marketing messages
To make a data-related request, please contact us at:
📧 kidsvillegh@gmail.com
7. Children’s Privacy
Kidsville Ghana is designed for families and parents shopping for children.
We do not knowingly collect personal data from children under 13 years of age.
If you believe your child has submitted personal information to us, please contact us immediately and we will remove it.
8. Updates to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted on this page with the updated “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle your information, please contact us:
📧 kidsvillegh@gmail.com
📞 0550066677 / 0550066688 / 0243537029 / 0274066666
📍 Spintex, Near Noble House or Spintex Palace Mall, Accra, Ghana
🌐 www.kidsvillegh.com